Seasonal start and end dates apply and are indicated in the booking flow. WestJet Boeing 787 9 Dreamliner C GUDH Aircraft Fleet on new livery colors Spirit of Canada Photos Boeing 787-9 Dreamliner WestJet Aircraft Fleet Data and Registration Number Last night I took a flight I was really excited about. Hopefully over time the speed will improve significantly. Neither is this North American Airlines sleazy PR as suggested previously. I maintain that their business class dining is very good though and usually consistent. Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. Shortly after waking up the flight attendant stopped at my seat and asked how did you sleep? She also took my breakfast order. If cold, add one. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). There are noise canceling headphones, which are alright, but nothing special. The time to book your getaway is now with our new travel ready tips. Seldom travelers may not get enough value to warrant the cost. I was tired and the cabin crew was very quiet, even the way they walked. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Guess what? {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. It's why DL has someone dedicated to the galley on D1 international legs. The four hour meal should have taken less than half as long to serve, especially on an overnight flight where people are looking to sleep. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. Tables individually laid up, espresso based drinks. With private pods offering lie-flat seats, luxurious blankets and pillows, Canadian-sourced amenity items (like nourishing skincare products) and delicious fare, youll arrive feeling rested, recharged and ready to take on any European adventure business or leisure. WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. That was my one criticism in my feedback to the carrier post-flight. What is the advice of those who have travelled in business class? The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. The service was slow. Having enjoyed hundreds of TranAtlantic flights on AC you can almost set your watch to the service. My point was that airlines are increasingly focused on the passenger experience (especially in premium cabins). It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. This way, I could keep most of that out of sight. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. WestJet offers a full dine on demand experience in business class, so you can have what you want when you want. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. Within the past few days WestJet launched 787-9 service between Calgary and London, which represents an exciting new phase for the airline. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. So kudos for that, but work out the issues, please! Sounds like the only thing that fixes that concept is a third FA. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. I travel for pleasure only, no business. Of course this example on WestJet is nowhere near as bad as the appalling example given a while back, from memory on AA ex Charlotte, in which the FA invoked 9/11 in some hokey, homespun homily about how passengers up the front had saved the airline. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. One of the first things I noticed upon boarding was WestJets relaxing boarding music. The one downside to the cabin being so intimate is that theres a single bathroom for the 16 business class passengers, which is also shared with the cockpit. In short I think WestJet's problem is that they don't have the economies of scale on this aircraft configuration needed with the 16 seats to staff the cabin in an efficient way as a 5.3:1 (adding 1 FA) probably doesn't pencil out for them. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. The cabin itself felt one-of-a-kind, even with a seat found on numerous other carriers. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. Same country? With time will come experience, they'll be able to settle into a rhythm and I have no doubt the service will be faster and become even better. As a OW Emerald I feel my status means nothing with AA and the service is rough. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. I am with Ben on air nozzles. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. Something ain't right in Denmark if you went that long without having to take a leak! I love that they have their own beer! It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. business class is a good Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. During my last flight . Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Like, just less than half the flight. Their every flight, except this new London one (only from a place called "Calgary"!) The crew on this flight was fabulously friendly. For one thing, I imagine there wasn't much space left in the aisles. Cheese enchiladas with Spanish rice, green chili sauce and street corn. Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J from Calgary to Gatwick. Stay connected with the latest travel, aviation, and credit card news. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. And the dishes are making me hungry. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. Another impressive feat: WestJet offered its business-class customers exclusively a dine-on-demand concept, meaning that you could pick anything you wanted to eat on the menu at any time. Reminded me of Wardair or Canadian Airlines but better. Then there was the business class cabin, which consisted of a total of 16 seats, spread across four rows in a 1-2-1 configuration. which seems strange or is there a gap in the lid? Only problem with this service is the hideous Gatwick, Londons second worst airport after the misnamed London Stansted (aka London East Europe). I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. My main was served 3hr20min after takeoff The only route where SQ gets it done <30mts is on CGK-SIN. Great! Or maybe there were some trainees onboard. Inclusions. Second, the airline has begun receiving brand-new Boeing 787 Dreamliners, equipped with a very competitive-looking business-class product that it flies between Canada and Europe. It's all very well, Westjet isn't bookable on loyalty points. Learning a business class service in class will only get you part way. I had a truly memorable flight with WestJet. My hat is off to them! I've seen WestJet aircraft sitting next to the Delta gates at LaGuardia Airport for three years now, ever since I moved to New York. To Westjet, hopefully they capture market share away from the moment they with... 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