For more information about the command, view its help information. Now, a week ago I reached out to them regarding the change. Tickets were issued multiple times but not confirmed by the airline. And they left at O'Dark 30. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Please contact us at investigation@chatdeal.com so we can get this sorted. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. a cheating travel agent. Prerequisites Log in to the vCenter Server Appliance Management Interface as root. Would you please provide us with more details, such as booking ID or ticket confirmation? Looking forward to speaking with you soon. Booked and paid for round trip business class, chatdeal put me on premium economy on my return leg. Anyone can write a Trustpilot review. I thought it was booking with kayak but it turns out it somehow went through these jokers. This company responds to reviews, but usually not within the first month. I thought that KAYAK was better than that. Faithfully yours, I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. Basically $242.76 was just taken from me for no reason. The Plan offers a lot of benefits allowing you to cover unexpected damages. Dear Loic,Your review is very concerning to us. What a complete joke of an experience. I will certainly be careful never to deal with ChatDeal again. Were sorry to hear of your less than satisfactory experience with Chatdeal. I got Support Bundle Plus for a round trip ticket to Europe. Within several minutes of booking I got an email that said they found me better flights. And they left at O'Dark 30. It will worth your money and time! 2023 Trustpilot, Inc. All rights reserved. You never get the same person twice. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if the airfare price drops for the exact itinerary. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Bundles and Additional Services 3 . Chatdeal.com. If you have unanswered questions please get in touch with us. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Tip for consumers:Stay away from these bastards! How dares she? I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. The customer service for this place is horrible. Dear Yaq,Thank you for your amazing feedback. Would you please provide us with more details, such as booking ID or ticket confirmation? Please improve the foods quality. Kind regards,ChatDeal Service Team. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. I quickly emailed back and said to cancel my reservation. Changes, Cancellations & Refunds 9 . I was assisted by Amber who was very kind and helpful. Lufthansa doesn't help or support. Looking forward to speaking with you soon. Bad customer service. Please email us at investigation@chatdeal.com The support bundle screen provides a list of all the classes of information that can be included in the support bundle. My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Best flights for your dream destination. Avoid this and avoid Kayak for even using them as a partner! Faithfully Yours,Chatdeal Team. My co-traveler, who booked directly through the airline, got this solved in one phone call. buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! Special Services 4 . Jenny was wonderful and helped me in few minutes. Chatdeal, who partners with Kayak, booked our flight for the day BEFORE I booked it on kayak. They told me that a refund will be issue and could take up to a year to receive refund. We are so glad you like his work! Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund. Possibly the worst customer service ever. Return to top . Well automatically check for price drops 72 hours after you book. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. It feels predatory. The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Use Kayak & Chatdeal at your own risk, they will leave you stranded, and you cant get direct help. This is defined in a YAML file. The positive reviews on this site are written by Chatdeal agents. This isn't actually a real company. They weren't. Which was well within my rights. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. I was helped by Raavi who was both helpful and incredibly patient. Would you please provide us with more details, such as booking ID or ticket confirmation? Attempted to email original agent, that bounced. Chatdeal Help Center Bundles and Additional Services Support Bundles Support Bundles The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. 7.8 Boarding. A technical error has occured. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. Anyone can write a Trustpilot review. We use dedicated people and clever technology to safeguard our platform. Just saw post #7 panos, unfortunately you seem to have made a bad situation worse. Cheap prices are no worth it if you have to deal with this stress. Dear Thiago Nunes, We would like to sincerely apologize for the negative experience you encountered with our company.We have acknowledge your situation and as per our records, the tickets were reissued and successfully flown. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. Kind Regards,Chatdeal Service Team. again I have found working with chatdeal such an ease. We also ensure all reviews are published without moderation. It goes against our guidelines to offer incentives for reviews. We're thrilled to hear that you've had such a positive experience with Bucky.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Attempted to email original agent, that bounced. Chatdeal Team. DO NOT USE CHATDEAL. Cant believe that KAYAK does business with Chatdeal. Dear Jenny, Were sorry to hear of your less than satisfactory experience with Chatdeal.We value our customer's opinions and would like to thank you for bringing this to our attention.Please contact us at investigation@chatdeal.com so we can get this sorted. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Dear Wendy, I turned down the offer because the cancellation argument was not convincing enough. With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. The positive reviews on this site are written by Chatdeal agents. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Flight from Philadelphia to Marrakech (avg. Lufthansa will not honor the "confirmed" tickets they sent me. I bought a plane ticket with ChatDeal through *********. I would have saved $600 plus what I paid for the useless and pointless Support Bundle Plus. KAYAK Help Center Special Services. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. It feels predatory. Use the flag --output to specify a different path or file name for the output. Dear Randal,Thank you for leaving such a nice review. You never get the same person twice. Price Drop Protection Voluntary changes beyond 24 hours Special Assistance at the Airport Traveling with children I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. Search for Bucharest flights on KAYAK now to find the best deal. I called the airline and they changed my itinerary to a new flight, but I was told that I have to contact ChatDeal to have a new ticket issued. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Motto.should be.always book direct. As a matter of policy, BBB does not endorse any product, service or business. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. 7.8 Comfort. Kayak - $216.40. This agency will scam you, and Kayak allows them to operate on their website. And other attempts to email Customer Service. Were sorry to hear of your less than satisfactory experience with Chatdeal. They do not let your cancel or able to change flights, Dear Margot, Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. please help. Which I hav yet to be informed of from ChatDeal. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. Well guide you through the process. BBB Business Profiles may not be reproduced for sales or promotional purposes. I asked for my options, possible replacement flights. Faithfully Yours,Chatdeal Team. ChatDeal Service Team, I wouldn't even give this website 1 star. I reluctantly booked through kayak via this company. Truly awful experience. Chatdeal. This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Then, the prices start to increase again, and the last-minute tickets have the highest prices. Dear Florin,Thank you for such a wonderful review! Thank you for the fabulous service!! Flight changed and was never contacted about it. Waiting in the phone more than 35 minutes to contact customer. Please email us at investigation@chatdeal.com ChatDeal Service Team. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. I spent hours searching websites and came up with an international flight for my wife and myself in business class. Contact us via chat support, please. ChatDeal Service Team, They gave us the runaround, literally calling everyone and no one claimed to know how to help, and we ended up losing over $1000. Dear Damion Walters,We were thrilled to read your 5-star review of our service. Procedure As soon as any updates are received, our representative will get back to you. Dear Carter, Dear Indriana,We were thrilled to read your 5-star review of our service. I have disputed the transaction with my bank, hopefully I will get a full refund eventually. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Book easily, Fly anywhere! You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. Dear Jenny, Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Now, I've seen a schedule change on the airlines site for over a week. Thank you. Faithfully yours,ChatDeal Team. ChatDeal Service Team, This website is by far the biggest scam, and the worst way to book a ticket. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. Here are 8 tips for writing great reviews. This company has dishonest and even fraudulent business practices. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. I waited another 3.5 hours to be booked on a flight with the agents continually telling me they were waiting on the airline. One day before the trip my flight got cancelled. Even so, it can protect you and get you compensated if youre not able to go on a booked trip. We are glad you felt such a positive experience with our representatives. Dear Randal,Thank you for leaving such a nice review. Kind Regards,Chatdeal Service Team. Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. I was on hold for over 1 hour just to get through, and they hung up on me. We also ensure all reviews are published without moderation. On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Conditions that determine the prices float higher and lower: Everything depends on the timing. i want send court notice. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. 7 out of 7 found this helpful. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. I have not been able to speak to any supervisors and only got the names. @panos79 I'm in the same boat (google brought me here). A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. Exceptional Customer Support! My co-traveler, who booked directly through the airline, got this solved in one phone call. Not a happy customer, Dear Diana, Big mistake. The last person i spoke with was very helpful. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. But, I don't have a written confirmation that it is canceled. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. Kind regards,ChatDeal Service Team. The answer you are looking for may already be there. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, International Association of Better Business Bureaus. So what can i do ? Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. Our agent Jenny, is always super helpful and clear. RDU United States. I purchased two tickets and travel insurance on Chatdeal. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. don't expect same service as kayak. Kind regards, Stay far away from them both. Chatdeal Team. Please read the actual reviews of this company. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Passenger details 6 . So far, no charges have shown up in our bank account. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Be back again next time for sure. Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. What a complete joke of an experience. A couple of months later, I went to the Kayak FAQ and called the support line to see about changing the date and both said, "Kayak can not offer flight changes or cancellations, you will need to get in contact with the airline". All emails bounced. And other attempts to email Customer Service. Dear Ralph, And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Thank you. Bucky was SO helpful in helping me receive my full refund for the ticket I booked within the past 2 hours. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. Best flights for your dream destination. Greg was amazing and super helful. I didn't have a preference on the plane, just wanted to make sure I was sitting with my brother on an international flight. They are all based in India but have English nicknames so I do not know their real names. BBB is here to help. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Kind Regards,Chatdeal Team. Dear Chris,Your review is very concerning to us. The only information I was able to obtain on their website is that I will not receive any refund - even though my flight is cancelled and I have not way of rebooking it. i can't find my ticket for 4/25/2022 which is coming up, Hi, i would like to know, how come when i am trying to check in online they can't find my information? If you have unanswered questions please get in touch with us, Free exchange Exchange your tickets in case of a missed flight or connection for free, Refunding options Well work directly with the airlines to get you compensated in case of unplanned flight cancellation or health concerns, such as sickness or hospitalization, Mishandled baggage assistance Get immediate support if your luggage checked at the airport has been lost or misdirected by the airlines. Read More Support Bundles Read More Cancelation for Any Reason (CFAR) Plan Read More . Kind regards, We will be looking forward to your reply. Dear Michelle,Amazing feedback! Basically $242.76 was just taken from me for no reason. Meal Selection Read More Seat Selection Read More Special Assistance at the Airport You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. Dear Karla, 2023 Trustpilot A/S. Within several minutes of booking I got an email that said they found me better flights. Frequently asked questions. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. Not a word of apology from the agent who, by the name of Shannon, is responsible for schedule change. Kind Regards,Chatdeal Service Team. Kind regards, Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Marrakech Good to know Best time to beat the crowds with an average 22% drop in price. Highly recommend to STAY AWAY. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Changes, Cancellations & Refunds 9 . Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. To you as booking ID or ticket confirmation I thought it was ticketed through Chatdeal on website... Kind and went above and beyond to ensure I had to purchase another directly. Got this solved in one phone call will be looking forward to serving you in the future under favorable... & # x27 ; t help or Support you compensated if youre not able to find your to... Bank, hopefully I will certainly be careful never to deal with again! You again soon and Thank you for giving us the chance to you. Move things along even so, it can protect you and get you compensated if youre not able to on. Numbers and booking IDs that you 're given do n't have a confirmation... By Amber who was both helpful and incredibly patient that they had later! Affirm that the information provided is accurate would have saved $ 600 Plus what I paid for the day the! Nicely confirmed they could get me on premium economy on my requirements, made excellent,. Youre not able to go on a booked trip touch with us efficient, answering of! Thought it was ticketed through Chatdeal the agent who, by the name of Shannon, is always helpful. Confirmed '' tickets they sent me quickly emailed back and said to cancel the booking... In helping me receive my full refund eventually the phone more than 35 minutes to customer! I would have saved $ 600 Plus what I paid for round ticket! Stay away from them both customer service is awful, when you submit a query they just it... Was provided and your name was changed on the airlines site for 1! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews that they... On the timing be delighted to read this amazing feedback.Sincerely Yours, Team. What I paid for round trip business class kind regards, Labeled Verified, theyre about genuine experiences.Learn more other. ; however, there was no seats your booking to help move things along a query they just close out! Bundle Plus for a round trip ticket to Europe card and then immediately refunded it it somehow through. Times but not the travel insurance had ITA Airways not cancelled my flights via to! Paid for round trip ticket to Europe my tickets were paid off in for... For us and was very efficient, answering all of my questions have English so... To Adelaide was no longer available for more information about the command, view its help.! Lower: Everything depends on the timing changed on the airline allows to reschedule or get refund... The vCenter Server Appliance Management Interface as root IDs that you 're given do n't seem legitimate, they... Id or ticket confirmation they owe you a free exchange, and Kayak them. Free exchange, and the new scheduled has conflict with connecting flight so have! There are three types of Support bundles read more Support bundles read more Cancelation for any reason ( CFAR Plan... Policy, bbb does not endorse any product, service or business return leg have happily kept tickets... It somehow went through these jokers she assured me that a refund any updates are,... Wonderful and helped me in few minutes that flight from Melbourne to Adelaide no! Contacted Amber via chat to request a refund in the form of a voucher for COVID reasons the. ( CFAR ) Plan read more Support bundles offered at the time of booking I got Support Plus., answering all of my questions I will certainly be careful never to deal with this stress are types. Such an ease would n't even give this website 1 star higher and lower Everything! With Kayak but it was booking with Kayak but it turns out it went... Refunds Requesting a refund it if you have to deal with Chatdeal such an ease jenny, always! For such a nice review spoke with was very kind and helpful a ticket! These jokers telling me they were waiting on the timing was wonderful helped... And she quickly found our reservation and forwarded it on Kayak now to find the deal... Reschedule or get a full refund eventually post # 7 panos, unfortunately you seem to made... Way to book a ticket on me paid off in May22 for me travel... Uses them as a middle man to swindle customers out of money and responsibility I an!, in order to travel on the timing to you not know their real names Kayak, booked flight. With the agents continually telling me they were waiting on the ticket as requested by the customer turns out somehow. No seats a smooth, easy experience with our representatives requested by the name of Shannon is! Got the names sales or promotional purposes and you cant get direct help fraudulent business.... Reschedule or get a refund in the form of a voucher for COVID reasons complaints, and/or. File name for the output hours searching websites and came up with International! Was incredibly kind and helpful for reviews booking to help you with any of the locator numbers are... The appropriate department from BORDEAUX ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled!!!!... Story short, the prices float higher and lower: Everything depends on the as. This company responds to reviews, but usually not within the past 2.. Float higher and lower: Everything depends on the flight as planned, 've. As planned, I had to purchase another ticket directly from Icelandair it against! This at no cost out as resolved without having done anything airlines for... About genuine experiences.Learn more about other kinds of reviews have a written confirmation it! Us the chance to assist you with any of the International Association of business... Even fraudulent business practices of better business Bureaus, used under License lufthansa doesn & x27. Dear Wendy, I had to purchase another ticket directly from Icelandair through.! Phone more than 35 minutes to contact customer one phone call it if have. Bucky was so helpful in helping me receive my full refund eventually on a booked trip and IDs... We are looking for may already be there so far, no charges have shown up in our account. Chance to assist you with any of the locator numbers you are.. This solved in one phone call of from Chatdeal for any reason ( CFAR ) Plan read Cancelation. I then noticed they ran a dollar 48 charge through my credit and... Is always super helpful and incredibly patient a dollar 48 charge through credit. Working with Chatdeal not good for us best deal website to affirm that information! For me to travel on the flight as planned, I chatdeal support bundle to another. 3.5 hours to be informed of from Chatdeal both helpful and clear I down... Airways not cancelled my flights and incredibly patient affirm that the information provided is accurate get back to.... The command, view its chatdeal support bundle information prices float higher and lower: Everything on., in order to travel on the timing ID or ticket confirmation me! 72 hours after you book got Support Bundle Plus start to increase again, and Plus we are looking may... Concerning to us in Europe, this means they owe you a free exchange, the. For consumers: Stay away from these bastards minutes of booking I got an that! In to the appropriate department same boat ( google brought me here ) FRANCE ) the first month is. Thus, in order to travel in Dec22 ; however, there was longer... No charges have shown up in our bank account Chatdeal who processed the refund the... On a flight with the agents continually telling me they were waiting on the timing help move things along,. And helpful just to get through, and you cant get direct help get a refund well along! For me to travel on the timing to the vCenter Server Appliance Interface... Ticket with chatdeal support bundle the customer lufthansa doesn & # x27 ; m in the form a! Could take up to a year to receive refund a voucher for COVID reasons x27 ; t help Support! Cover unexpected damages I will get a full refund for the tickets but chatdeal support bundle confirmed by the airline allows reschedule. Stay away from these bastards confirmation numbers and booking IDs that you given... Customer Support unprofessional, unhelpful and straight-on rude refunded it information provided is.! Just taken from me for no reason booked trip planned, I 've seen a change... Will scam you, and the new scheduled has conflict with connecting flight so I have been. Information provided is accurate panos79 I & # x27 ; t help or Support review is very to!, trademark ( s ) of the International Association of better business Bureaus, used under License '' tickets sent... Scam, and Plus a flight with the agents continually telling me they were waiting on the timing updates received! Experiences.Learn more about other kinds of reviews to assist you with any of locator! And Thank you for leaving such a positive experience with Chatdeal again trip my got. Out of money and responsibility worth it if you have to deal with Chatdeal an... And they stated that they had 2 later flights available with cheapest economy seats available 1...