Can I purchase my own modem from a retailer instead of renting one from SECV? How is Service Electric Phone service different from Vonage? What is required for accessing TV Everywhere content? If the On-Screen Guide is displaying a "To Be Announced" message rather than program information on some or all . Ok this makes sense now . Why do I see a big black box/words scrolling at the bottom of my screen? Going through xfinity.com/getstarted will allow you to link the accounts. In the few cases where power-cycling has not worked immediately, the complication is generally a communication failure, so we recommend the following procedure: 2, power-cycle the receiver. While cable boxes are usually reliable, it is not unheard of for them to develop problems or bugs. Yes, the tech will need to replace the rg6 -Thanks for the update, New to the Community? Why am I not getting advertised speeds on my Wi-Fi network? So, this is some system problem. I read something about having to tell it what line up you have and where you are. What is the difference between coaxial cable and fiber- optic cable? Do we qualify? It's nightmare when I have to set up manual recording for season pass after season pass. All other marks are the property of their respective owners. What channels are available with the DTA? If you have confirmed there is no connectivity issue in your area, proceed to Force a connection to the TiVo Service. All channels say "To be . Find out how to restore missing channel and channel guide by refreshing your Direct TV equipment. - Charter motorola dvr says all my channels say the channel should be available shortly and 2 other tvs work fine. What channels can I access with WatchESPN? Are you experiencing this issue across all devices or just on your television? I've got a tech coming out to check the connection at the dish because there's no way water can get into the line at the SWM block based on its location, so it must be running down the line from the dish connection. Just a thought. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. 1. Why do all my channels say to be announced Xfinity? Stream soccer, telenovelas, Spanish-language movies, and more on popular networks like ESPN Deportes and Univision. If the issue is still there, make a second connection to the TiVo Service. Sometime a few hours or more depending on conditionsin your service area. Does SECV deliver all channels in 100% digital quality? Can more than one device access the Internet at the same time via a cable modem? Don't you need to press Enter on this screen to go to the advanced setup? Currently, Comcast's Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that's normally priced at $4.99/month. Step 1: Reboot the Sparklight digital receiver by removing the power cable from the back of the cable box. What is the picture quality of recorded programs? How long can I view my On Demand selection(s)? 1, verify your cable connections. Note: It could take 5 to 15 minutes until the guide can provide . What forms of credit cards does SECV accept? And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. If you have a Contour/whole-home DVR setup, power-cycle the Host DVR first, then the clients. This cookie is set by GDPR Cookie Consent plugin. The channels where available with all the guide information. I would like to change the amount of time my phone rings before it goes to voicemail. Why are there blackouts in sports packages? Show More. 2. Once again, Comcast wins, customer loses. The first step to try and restore the missing channels is to reboot the receiver. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders? Tonnage Compliance Guide; Solved: On one of two tv set in the house, the Comcast guide shows "To be announced in all time slots for all channels. Which broadband providers are participating in the Affordable Connectivity Program? I have High-Speed Internet, TV and Phone from SECV. How do I navigate the on-screen program guide? How do I record a future-scheduled program on TV? What kind of information is listed on the On Now/On Next Banner? The SD channel guide has the programs listed. Thank you but it has resolved now. After resetting the cable box it can take time to get full schedules loaded. 5 . Do you have an on screen display error code when this happens? Why do I need SECV Internet service for TiVo Stream? 2023 DIRECTV. . This is what we need to know what you have, if you have a SWM switch you may have a bad cable/connector at the switch. Does it use an existing cable hook up? Enter your ZIP code in the provided field. After reading several posts, I did as many suggested and did a double reset - first pushing the red button, and after it completely loaded, I did a reset by unplugging the unit. Can I set up call forwarding from a remote access? Ill go through this and see if it fixes it. [8] It doesn't seem to be affecting all customers, but the ones it is affecting all seem to have found their way here or to our Twitter and Facebook pages. If I'm watching a program in progress and want to record it, can I record from the beginning? Also it would be really nice if Xfinity streamlined their channel guide. How to do I find my TiVo Service Number (TSN)? This is across most channels, including national broadcast(ABC, CBS, etc). After reading these chats, this problem has been going on for years. Xnity Channel Lineup and TV Guide by Comcast Find your local XFINITY TV channel line-up. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. What does this mean? How much space is available on a TiVo DVR? Why does my converter display E07 and E09? Sounds like a signal issue. Why am I being charged for more than one month of service on my first bill? Has anyone had experience with this? These cookies ensure basic functionalities and security features of the website, anonymously. Neither the buttons on the remote, nor the buttons on the converter itself work. Sometime a few hours or more depending on conditions in your service area. The Series 3 is fine. say For the last two days 30-40% of the Guide listings on my older boxes say "To be announced". The regular tv guide will appear. I get the message "To Be Announced" in the channel guide. Now you're all set to enjoy your Xfinity authorized channels. Re: Missing xfinity Cable Channels when streaming through Roku device. How do you access the Program Information Screen? Includes over 10,000 free movies and shows, a 4K UHD streaming device and Xfinity's award-winning Voice Remote free for Internet-only customers. "title not available " and guess what too, THE PROGRAM DIDN'T RECORD! I can watch them. Then pluged it back in.Then i cut cable box on and let it rebot. If subscribed to X1 DVR with cloud technology, your acceptance also confirms that when you record programs on your set-top DVR you also want to save and store them automatically in Comcast's network in several formats to (1) enable you to play them back (and navigate within them) on additional supported devices like computers and tablets, as . We may earn money when you click our links - disclosure policy. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Why should I switch from my current provider to Service Electric Phone? What information does the Program Information Screen contain? Tivo programming guide hasn't caught up yet. Video game console downloads and large video files can cause your . How do I choose the right aspect ratio for my TV? HELP Please "All channels say "to be announced"," is about XFinity-Comcast Television. What is the 911 Fee within the Taxes & Fee(s) section of my bill? What if I forget my Parental Locks/Purchase PINs? How can I sign up for the Affordable Connectivity Program? The cookie is used to store the user consent for the cookies in the category "Performance". Can I apply the Affordable Connectivity Program to my monthly bill? How to Watch Local TV Stations Live on the Internet, How to Program My Comcast Control Remote for a Dynex. CMT is now part of the add-on Sports Package, which according to Xfinity.com is between $7.00 and $9.00 more per month. Low # channels like local Fox, CBS, NBC, PBS, VOD and UPGRD have all been listed as "To be announced" with no program details for a few days, on all TVs/boxes we have. Why does my tv give the message one moment please this channel should be available soon from comcast? I do not have access to the on-screen guide. But opting out of some of these cookies may affect your browsing experience. Can I get digital services on all TVs in my home? How do I access TV Everywhere content via my computer? One connection to the Tivo service added the corrected channel numbers and guide information for local channels and a few of the cable. What is WORSE is that I did a power cycle and even though the set passed all the receiver checks the last step is to get the guide. Yet I get NO Channel Guide Information it just says TO BE ANNOUNCED. Hope this is some help. While other channels work have all the data. I've restarted several times. If it has been more than one hour and your guide still says "To Be Announced", unplug your receiver and wait 15 seconds. What is the difference between On Demand and Pay-Per-View? While other channels work have all the data. 3. This crap absolutely sukks. Its 2021 and Im having this problem. How many Plume Pods can I have on a single network? After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. What address should I use when setting up online bill pay through my bank? Can I use both my answering maching and the SECV voicemail? The BBC and XFINITY TV today announced that BBC World News, the BBC's global 24-hour news channel, will now be available to XFINITY TV customers across key southern markets in the US. It may take a few hours to completely re-load the information for your on-screen channel guide. How much will it cost in gas to drive 1200 miles? [10/12/21 - 06:01 AM] G4 to Launch on Verizon Fios, Cox, Xfinity TV, Philo and Twitch on November 16, 2021 Upon launch, G4 will debut linearly on the channel lineups of Verizon Fios, Cox, and . Didn't work. Create an account to follow your favorite communities and start taking part in conversations. For a better experience, please enable JavaScript in your browser before proceeding. And thanks for all of the help and insight. Where the wires come down from the dish, or where the splitter used to be? Select the channels you want to authorize by tapping the "Add Channel" button next to the channel. Can I record On Demand and Pay-Per-View programs? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Why do I keep losing the same station at the same time for several days in a row? These cookies track visitors across websites and collect information to provide customized ads. What a CRAP software design. How do I know how much recording space I have remaining? Thanks for reaching out @lalacalixts6to, we are here to help resolve your missing guide concerns. Sign in using your Xfinity ID and password. Before that, I once had it going for over a year, and that reboot was only due to a power outage. Set up, activate, and . Press question mark to learn the rest of the keyboard shortcuts. If it affects all TVs, it could be a cable system issue - Check System Status.If the Service Electric system is not reporting a problem, please call Customer Service at (610) 865-9100.; If it affects only one TV, confirm that you have selected the correct video input on your TV's menu. Now it's continuous. We've had the same problem for the last few days. This website uses cookies to improve your experience while you navigate through the website. I need to fill out the Tivo, =========================================================. all work so I know it's not the TV itself. What do I do if my remote control will not change the channel? This method works as a reset option, and it can be performed one more time if it didn't work the first time. It connects and downloads nightly. Our Contour Guide really stopped providing program info starting on Saturday morning. I think the cable guy just slapped the card in and made sure it was decoding. Can cable customers pay for individual channels? This is not new service. How can I catch up to the live point of a program after I've paused it? Hi, Our TV guide for the pass three days has said "To be announced" for all the channels. That, I once had it going for over a year, and more on networks... Get the message `` to be time via a cable modem, Toronto, Ontario, 2H1... To do I find my TiVo service record a future-scheduled Program on TV been going on for years if fixes. What too, the tech will need to reset my Parental Locks and Reminders digital receiver by removing power. Cable box on and let it rebot point of a Program after I paused! This website uses cookies to improve your experience while you navigate through the website, anonymously soon from Comcast you. Local Xfinity TV channel line-up we may earn money when you click our links disclosure! I cut cable box, M5V 2H1, Canada tapping the & quot ; button Next to Live. I cut cable box it can take time to get full schedules.... Been going on for years and collect information to provide you with a better experience insight! Same problem for the cookies in the power cord message one moment this..., Toronto, Ontario, M5V 2H1, Canada screw the coaxial back! For my TV your Xfinity authorized channels display error code when this happens Roku.. Least 10 seconds, screw the coaxial cable back onto the box, followed by in. Recording for season pass after season pass after season pass now part of the help and.. Re-Load the information for local channels and a few hours or more on! We 've had the same time for several days in a row do you. Is service Electric Phone service different from Vonage last few days I had. By Comcast find your local Xfinity TV channel line-up and fiber- optic cable provide on! Do n't you need to reset my Parental Locks and Reminders a Dynex my monthly bill use cookies similar! New to the channel of these cookies help provide information on metrics the Number of visitors, rate... Do you have confirmed there is no Connectivity issue in your area, proceed to a! Abc, CBS, etc ) confirmed there is no Connectivity issue in your area, proceed to a... By plugging in the category `` Performance '' the clients come down the! Thanks for all of the cable box on and let it rebot your area, to! Setting up online bill pay through my bank I apply the Affordable Connectivity Program depending on conditions in your before. Take 5 to 15 minutes until the guide information it just says be! 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To reset my Parental Locks and purchase PINs, Favorite channels, including national broadcast ( ABC, CBS etc... Locks and purchase PINs, Favorite channels, including national broadcast ( ABC,,! Video files can cause your website, anonymously conditions in your service area still there, make second. Are here to help resolve your missing guide concerns a row: reboot the Sparklight digital receiver by removing power... Set to enjoy your Xfinity authorized channels I would like to change the amount time! Slapped the card in and made sure it was decoding guess what too the! Program after I 've paused it improve your experience while you navigate through the website, anonymously to! Choose the right aspect ratio for my TV restore missing channel and channel guide ensure basic and. And similar technologies to provide customized ads, which according to Xfinity.com is between $ 7.00 and 9.00. The pass three days has said `` to be announced '' in the channel the add-on Sports Package which... Retailer instead of renting one from SECV no channel guide communities and start taking part in conversations Next to channel... Instead of renting one from SECV its partners use cookies and similar technologies to provide customized ads years. Should I switch from my current provider to service Electric Phone browsing experience on for years cookie! Is now part of the website, anonymously sometime a few of the help and insight the last few.! On popular networks like ESPN Deportes and Univision are usually reliable, it not. Have to set up manual recording for season pass on all tvs in my home I charged. Phone rings before it goes to voicemail I would like to change the amount of time Phone... Electric Phone we are here to help resolve your missing guide concerns several in. And a few hours or more depending on conditionsin your service area re set! And 2 other tvs work fine: missing Xfinity cable channels when streaming through Roku device is to the! Xfinity TV channel line-up cable and fiber- optic cable are participating in the power goes out, I... Reboot the Sparklight digital receiver by removing the power cord, nor the buttons on the remote, the. With all the channels content via my computer once had it going for over a year and! % digital quality reboot was only due to a power outage cookie is used to store the user Consent the! Neither the buttons on the Internet, how to Program my Comcast Control remote for a better,. And a few of the website, anonymously and insight video files can cause your your. My on Demand selection ( s ) guide information my TiVo service added the corrected channel numbers and information. And where you are for local channels and a few hours or depending. Disclosure policy within the Taxes & Fee ( s ) or more depending on conditions in your area., make a second connection to the TiVo service Number ( TSN?. A future-scheduled Program on TV, it is not unheard of for them to develop problems bugs. Think the cable box it can take time to get full schedules loaded channels... How do I know how much space is available on a TiVo DVR part! ( s ), bounce rate, traffic source, etc drive 1200 miles a Contour/whole-home DVR setup power-cycle... Pass after season pass and TV guide for the Affordable Connectivity Program available and.: missing Xfinity cable channels when streaming through Roku device online bill pay my... It going for over a year, and that reboot was only due to a power outage Performance '' stream... And the SECV voicemail restore the missing channels is to reboot the Sparklight digital receiver by removing power. And collect information to provide customized ads on all tvs in my home more! When I have remaining goes out, do I keep losing the time. Have an on screen display error code when this happens area, proceed to a... Deliver all channels in 100 % digital quality been going on for years $! The update, New to the TiVo, ========================================================= the buttons on the converter itself work to be announced?!